LEGAL
Terms of Service
Last updated: July 18, 2026
1. Acceptance
By creating an account or using Outapilot (“the Service”) you agree to these Terms of Service. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms. If you do not agree, do not use the Service.
2. Description of Service
Outapilot is a lead-generation and email outreach platform. Campaigns automatically scrape business listings from Google Maps, deduplicate results into a shared lead pool, and enrol leads in email sequences you configure. Features available to you depend on the subscription plan associated with your account.
3. Accounts
- You must provide accurate registration information and keep it up to date.
- You are responsible for all activity under your account and for keeping your credentials secure.
- You must not share your account with others outside the seat limits of your plan.
- You must be at least 18 years old to use the Service.
4. Acceptable Use
You agree not to use the Service to:
- Send unsolicited commercial email in violation of applicable anti-spam laws (including CAN-SPAM, CASL, or GDPR marketing rules).
- Send harassing, threatening, defamatory, or illegal content.
- Scrape or collect data in a way that violates any third-party platform’s terms of service or applicable law.
- Attempt to reverse-engineer, bypass rate limits, or otherwise abuse the platform’s infrastructure.
- Resell or sublicense access to the Service without our written permission.
- Use the Service to infringe any intellectual property rights.
5. Subscriptions and Billing
- Paid plans are billed monthly in advance. Prices are listed on the Pricing page.
- Subscriptions renew automatically unless cancelled before the renewal date.
- Downgrading or cancelling takes effect at the end of the current billing period. No partial-period refunds are issued unless required by law.
- We may change prices with reasonable advance notice.
- Plan limits (lead pool, campaigns, emails per month) are enforced automatically.
6. Your Content and Data
You retain ownership of the campaign configurations, email copy, and lead data you create or import in Outapilot. You grant us a limited licence to store and process that data solely to provide the Service to you.
You represent that you have the right to use any email addresses you upload or target, and that your outreach complies with all applicable laws.
7. Scraped Data
Lead data scraped via the platform originates from publicly available sources. You are responsible for ensuring your use of that data complies with all applicable laws in your jurisdiction.
8. Intellectual Property
Outapilot and its logos, software, and content (excluding your data) are our intellectual property or that of our licensors.
9. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied.
10. Limitation of Liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total aggregate liability to you for any claim will not exceed the fees you paid to us in the three months preceding the claim.
11. Termination
You may close your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service, with reasonable notice where practicable.
12. Changes to These Terms
We may update these Terms at any time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect.
13. Governing Law
These Terms are governed by applicable law. Any disputes will be resolved through good-faith negotiation first; if unresolved, through binding arbitration or the courts of competent jurisdiction.